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HomeTerms of sale
— Terms
The agreement between you and Kids Fashion Labels Ltd when you place an order.
Kids Fashion Labels Ltd, a company registered in England and Wales. Our registered office and contact details are on the contact page.
Placing an order is an offer to buy. We accept the offer and form the contract when we email you the order confirmation. Until that point we may decline an order — for example, if a piece is no longer available or there is an error in the listing.
Prices are shown in pounds sterling and include UK VAT. Duties and import VAT for European Union destinations are calculated at checkout and included in the total you pay. Prices may change at any time, but the price you pay is the price shown at the moment the order is placed.
If a price is materially misstated due to a typographical or systems error, we may decline or cancel the affected order before despatch and offer the corrected price. Where the corrected price is not accepted, the order is cancelled in full and any payment already taken is refunded.
We deliver per the timings set out on the shipping page. Risk passes to you on delivery; until then it is ours.
Your right to return a piece is set out on the returns page. This sits alongside, not in place of, your statutory rights under UK consumer law.
Every piece we sell is sourced from the maker or an authorised wholesaler. We are an official stockist of each brand we carry. Anything that arrives where you have a concern about authenticity, please write to hello@kidsfashionlabels.com within seven days and we will resolve it.
We are not liable for delay or non-performance caused by events outside our reasonable control — including acts of God, war, pandemic, supply chain disruption, carrier failure, or government action. Where performance becomes impossible, we will offer an alternative or refund.
We may suspend or close an account where there is evidence of fraud, abuse, or repeated chargebacks. You may close an account at any time by writing to returns@kidsfashionlabels.com; closure does not affect orders already placed or our duty to retain records under tax law.
We are liable for foreseeable loss caused by our breach of these terms or our negligence. We are not liable for losses that were not reasonably foreseeable when the contract was formed. Nothing in these terms limits our liability for death, personal injury, fraud, or other liabilities that cannot be excluded under UK law.
These terms are governed by the law of England and Wales. Any dispute is subject to the non-exclusive jurisdiction of the courts of England and Wales.
Customers resident in the European Union may use the European Commission’s Online Dispute Resolution platform to raise a complaint about a purchase made online. The platform is at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution, but we will respond to any reasonable approach.
